BehaviorGraph is pre-trained on behavioral patterns across hundreds of organizations. To calibrate it to yours, we need to see how your people actually work. That is what the integrations give us — the signal the model uses to tell your org apart from everyone else's.
The pre-trained model already knows what behavioral patterns look like. Your data tells it which ones are true for your org.
We use these signals to validate two things that the network alone cannot prove: subject matter expertise (who actually knows what, confirmed by peers and managers, not just by job title) and trust signals (who people rely on to give them honest feedback, escalate to, or bring into a sensitive decision). Together these let us make routing recommendations with confidence, not just correlation.
If your org does not use an engagement or feedback platform, LEAD deploys a targeted organizational network analysis survey directly to your team. We ask specific questions designed to surface expertise and trust signals that no passive data source can provide.
These responses are combined with your core integration data to produce a behavioral map that reflects both how people actually coordinate and who they actually trust. Responses are anonymous. Processing is metadata-only.
Join the waitlist. We assess your data, calibrate the model to your org, and give you real results before you decide anything.
Join the waitlist and we reach out to understand your org's tool stack. We tell you what data the model needs and whether what you have is sufficient to calibrate it.
We take the pre-trained model and calibrate it to your org's specific patterns — your people, your coordination structure, your authority map. Then we run the first results.
You get the first two rounds of results at no cost. See if the calibration reflects how your org actually works. Decide whether to continue before you commit.
Once calibrated to your org, the model tells you things your org chart and documents cannot. These are specific to how your organization actually operates, not industry benchmarks.
See which people are carrying disproportionate routing load and where work is stalling before it becomes a problem.
People who connect otherwise disconnected teams. If they leave or burn out, collaboration across those teams breaks. Surface them before it happens.
When your agents ask "who should handle this?", BehaviorGraph returns the person peers actually rely on, not just the org chart owner, with availability and a qualified alternative.
We never write to your tools. Permissions are scoped to the minimum required.
Timestamps, patterns, and signals. Never message content, documents, or what people say.
You own your data. We are a processor, not an owner. Full data processing agreement included.
Disconnect any integration in one step. Your data is deleted within 30 days of request.
Join the waitlist. We assess your data, calibrate the model to your org, and deliver the first two result batches free. You evaluate whether the calibration is right before you commit to anything.
Join the waitlist →